Introduction to Managerial Communication
Managerial communication is a function which helps managers communicate with each
other as well as with employees within an organization. Communication helps in the transfer of
information from one party (the sender) to the other party (the receiver).
Managerial Communication helps in the smooth flow of information among managers, working
towards a common goal. A clear and easy-to-understand message is required for effective
communication among Managers of an organisation. This, in turn, helps the team members to know
what their manager or team leader intends to communicate. Effective Managerial Communication
enables the information to flow in its desired form among managers, team leaders and their
Ways of Managerial Communication
A successful Manager is one who communicates effectively with his/her subordinates. It is really
essential for Managers to express their views clearly for the team members to understand what
exactly is expected out of them. Usually there are two ways Managers communicate amongst
themselves and with their subordinates:
1. Oral Communication
Communication done with the help of words and audio is called as oral communication. No
written records are available in verbal communication.
In oral communication, individuals need to be very careful about their speech. What they
speak and how they speak matter a lot. Managers must choose the right words to address
their team members, so that they are not confused. One has to be loud, clear and precise
while interacting with employees at the workplace.
2. Written Communication
Communication is also done through emails, letters, manuals, notices and so on. Such mode
of communication where written records are available is called as written communication.
Managers inculcate a practice of communicating through e-mails with their juniors as it is
the one of the most reliable modes of communication. It is essential for the Managers to
master the art of writing e-mails. Using capitals, bright colours, designer font styles in
official mails should be avoided. The sender’s signature must be correct.
Apart from verbal communication, non-verbal communication also plays an important role in
Managerial Communication. Managers must also take special care of their body language, facial
expressions, and gestures for effective communication. A manager who always has a frown on his
face is generally not liked and respected by people. Being a Boss does not mean he/she needs to
shout at people to get the work done. Be warm and friendly with your team members.