Note for Communicative English - CE By Snigdha Tripathy

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1|Page Communicative English Module 1 Introduction to communication (6 hours) 1. The importance of communication through English at the present time; the process of communication and factors that influence communication : sender, receiver, channel, code, topic, message, context, feedback, ‘noise’, filters and barriers; the importance of audience and purpose 2. Verbal and non-verbal communication 3. Listening Skills: Importance and types of Listening 4. Identifying and rectifying common errors: Subject-verb agreement, Noun/ Pronoun/ Articles/ Prepositions Usage, Word choice 5. Vocabulary Building Module 2 The sounds of English (6 hours) 1. The International Phonetic Alphabet (IPA); Vowels, diphthongs, consonants, consonant clusters; phonemic transcription; 2. Syllable division and word stress; sentence rhythm and weak forms, contrastive stress 3. Intonation: falling, rising and falling-rising tones 4. Problem sounds in cultural contexts (Indian context) ********** COMMUNICATIVE ENGLISH- MODULE 1 By- Snigdha Tripathy

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2|Page Chapter 1 Introduction to Communicative English… What is Communication? The art of communication is as old as mankind itself. It is, in fact, older than the written word or even the spoken word. Human beings learnt to communicate much before they learnt to speak, read or write. That is why communication is not unique to human beings. Communication encompasses all living organisms and pervades the animal world as well. Human beings have feelings, emotions, likes and dislikes—all of which they have to convey. In other words, whatever the environment in which they are placed, they have to build links and establish relationships. The need of communication arises from their desire to express themselves in a meaningful manner. Thus, every human being has to essentially & effectively communicate with others. We communicate spontaneously all the time. The word ‘communication’ is derived from the Latin word “communicare” which means “to share” or “to interact” (giving or sharing of information). Communication can be defined as: • • • • The process of meaningful interaction among human beings. The process by which information and feelings are shared by people through an exchange of verbal and non-verbal messages. The successful transmission of information through a common system of symbols, signs, behavior, speech, writing, or signals. A dynamic, interactive process that involves the effective transmission of facts, ideas, thoughts, feelings and values. We communicate through words, and non-verbal signs, e.g. Waving of hands, or eye expressions. The ability to speak fluently, using the right word, in the right order is good communication. It pervades the entire range of social and professional relationships and plays a key role in our life. Whatever we know, believe or feel about the world and wish to share with others, is information. However the process of sharing information is a symbolic interchange, and results in an exchange of meanings and understanding. Communication is symbolic, because it involves not only words but also symbols and gestures that accompany the spoken words. In fact, our ability to symbolize makes communication possible. Characteristics of communication 1. Interchange of information: The basic characteristic of human communication is that it aims at exchanging information. It is a two-way process. The exchange can be between two or more persons. It may be at the individual or the organizational level. 2. Continuous process: It is not static. It is constantly subject to change and is dynamic. 3. Mutual understanding: The receiver should receive and understand the message in the manner that the sender intended him to. 4. Reaction or response: A message becomes communication only when the receiving party understands and acknowledges it, and also reacts and responds to it. COMMUNICATIVE ENGLISH- MODULE 1 By- Snigdha Tripathy

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3|Page 5. Universal function: Communication is a universal function, which covers all levels of authority. 6. Social activity: Sharing, getting in touch with others, understanding others, attempt to share meaning and relate to one another is a social activity. The Importance of Communication in an Organization Essentially, ours is a society that moves on the ;wheels of communication’. Particularly in the professional world, it is communication that decides a person’s career curve. The better one’s communication skills, the higher are the chances for him/her to touch the zenith of the success. Actually, nothing happens in the professional world without ‘communication’. It helps the professionals in planning, organizing, executing, etc. Since every organization is a social system that involves interaction among people working at different levels, proper communication among them becomes necessary for achieving the goals of an organization. In a way , it is communication that defines the existence of an organization in contemporary times. When communication crumbles, the organization comes to an end. Communication, thus, is vital to the survival, sustenance, and growth of an organization. Some key points are: 1. Communication promotes motivation by informing and clarifying the employees about the task to be done, the manner they are performing the task, and how to improve their performance if it is not up to the mark. 2. Communication is a source of information to the organizational members for decision-making process, as it helps in identifying and assessing alternative course of actions. 3. Communication also plays a crucial role in altering individual’s attitudes, i.e., a well-informed individual will have better attitude towards his/her work as well as organizational goals, than a lessinformed individual. Organizational magazines, journals, meetings and various other forms of oral and written communication help in molding employee’s attitudes. 4. Communication also helps in socializing. Effective communication helps in building relationships between staff members and different levels of employees. This helps in sharing and trusting among employees. 5. Communication also assists in controlling process. It helps controlling organizational member’s behavior in various ways. There are various levels of hierarchy, and certain principles and guidelines that employees must follow in an organization. They must comply with organizational policies, perform their job role efficiently and communicate any work problem and grievance to their superiors. Thus, communication helps in controlling function of management. 6. Clear, open, effective communication can create a sense of transparency in the organization, which builds trust between levels of employees. Open communication can reduce feelings of uncertainty and cluelessness about the state of the company. 7. COMMUNICATIVE ENGLISH- MODULE 1 By- Snigdha Tripathy