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Note for HUMAN COMPUTER INTERACTION - HCI By Abdul Hafeez

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HUMAN COMPUTER INTERACTION (CS408)

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Human Computer Interaction (CS408) VU TABLE OF CONTENTS: LECTURE 1. ..................................................................................................................................................... 8 INTRODUCTION TO HUMAN COMPUTER INTERACTION – PART I ............................................ 8 LEARNING GOALS ........................................................................................................................................... 8 1.1 RIDDLES FOR THE INFORMATION AGE ........................................................................................... 10 1.2 ROLE OF HCI.................................................................................................................................. 14 LECTURE 2. ................................................................................................................................................... 15 INTRODUCTION TO HUMAN-COMPUTER INTERACTION – PART II ........................................ 15 LEARNING GOALS ......................................................................................................................................... 15 2.1 DEFINITION OF HCI........................................................................................................................ 15 2.2 REASONS OF NON-BRIGHT ASPECTS .............................................................................................. 15 2.3 HUMAN VERSES COMPUTER........................................................................................................... 18 2.4 SOFTWARE APARTHEID.................................................................................................................. 19 LECTURE 3. ................................................................................................................................................... 22 INTRODUCTION TO HUMAN-COMPUTER INTERACTION – PART III....................................... 22 LEARNING GOALS ......................................................................................................................................... 22 3.1 AN INDUSTRY IN DENIAL ............................................................................................................... 23 3.2 TECHNO-RAGE ............................................................................................................................... 24 3.3 SUCCESS CRITERIA IN THE NEW ECONOMY................................................................................... 26 3.4 COMPUTER + INFORMATION .......................................................................................................... 28 REFERENCES ................................................................................................................................................. 29 LECTURE 4. ................................................................................................................................................... 30 GOALS & EVOLUTION OF HUMAN COMPUTER INTERACTION ................................................ 30 LEARNING GOALS ......................................................................................................................................... 30 4.1 GOALS OF HCI ............................................................................................................................... 30 4.2 EVOLUTION OF HCI ....................................................................................................................... 34 LECTURE 5. ................................................................................................................................................... 39 DISCIPLINE OF HUMAN COMPUTER INTERACTION..................................................................... 39 LEARNING GOALS ......................................................................................................................................... 39 5.1 QUALITY ........................................................................................................................................ 39 5.2 INTERDISCIPLINARY NATURE OF HCI ............................................................................................ 41 REFERENCE:.................................................................................................................................................. 45 LECTURE 6. ................................................................................................................................................... 46 COGNITIVE FRAMEWORKS.................................................................................................................... 46 LEARNING GOALS...................................................................................................................................... 46 6.1 6.2 6.3 6.4 6.5 6.6 6.7 INTRODUCTION ............................................................................................................................... 46 MODES OF COGNITION ................................................................................................................... 48 HUMAN PROCESSOR MODEL ........................................................................................................... 49 GOMS............................................................................................................................................ 50 RECENT DEVELOPMENT IN COGNITIVE PSYCHOLOGY .................................................................... 51 EXTERNAL COGNITION .................................................................................................................. 52 DISTRIBUTED COGNITION ............................................................................................................... 53 LECTURE 7. ................................................................................................................................................... 54 HUMAN INPUT-OUTPUT CHANNELS – PART I.................................................................................. 54 LEARNING GOALS ......................................................................................................................................... 54 7.1 INPUT OUTPUT CHANNELS ............................................................................................................. 54 2 © Copyright Virtual University of Pakistan

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Human Computer Interaction (CS408) 7.2 7.3 VU VISION ............................................................................................................................................ 55 VISUAL PERCEPTION ...................................................................................................................... 57 LECTURE 8. ................................................................................................................................................... 62 HUMAN INPUT-OUTPUT CHANNELS PART II ................................................................................... 62 LEARNING GOALS ......................................................................................................................................... 62 8.1 COLOR THEORY ............................................................................................................................. 62 8.2 STEREOPSIS .................................................................................................................................... 66 8.3 READING ........................................................................................................................................ 69 8.4 HEARING ........................................................................................................................................ 69 8.5 TOUCH ............................................................................................................................................ 71 8.6 MOVEMENT .................................................................................................................................... 72 LECTURE 9. ................................................................................................................................................... 76 COGNITIVE PROCESS - PART I .............................................................................................................. 76 LEARNING GOALS ......................................................................................................................................... 76 9.1 ATTENTION .................................................................................................................................... 76 9.2 MEMORY ........................................................................................................................................ 79 9.3 REVISED MEMORY MODEL ............................................................................................................ 84 LECTURE 10. ................................................................................................................................................. 85 COGNITIVE PROCESSES - PART II........................................................................................................ 85 LEARNING GOALS ......................................................................................................................................... 85 10.1 LEARNING ...................................................................................................................................... 85 10.2 READING, SPEAKING AND LISTENING ............................................................................................ 87 10.3 PROBLEM SOLVING, PLANNING, REASONING AND DECISION-MAKING ....................................... 88 LECTURE 11. ................................................................................................................................................. 93 THE PSYCHOLOGY OF ACTIONS .......................................................................................................... 93 LEARNING GOALS ......................................................................................................................................... 93 11.1 MENTAL MODEL ............................................................................................................................. 93 11.2 ERRORS ........................................................................................................................................ 100 LECTURE 12. ............................................................................................................................................... 101 DESIGN PRINCIPLES................................................................................................................................ 101 LEARNING GOALS ....................................................................................................................................... 101 12.1 DESIGN PRINCIPLES ..................................................................................................................... 103 LECTURE 13. ............................................................................................................................................... 109 THE COMPUTER........................................................................................................................................ 109 LEARNING GOALS ....................................................................................................................................... 109 13.1 INPUT DEVICES ............................................................................................................................. 109 13.2 TEXT ENTRY DEVICES .................................................................................................................. 110 13.3 POSITIONING, POINTING AND DRAWING ...................................................................................... 115 13.4 DISPLAY DEVICES......................................................................................................................... 118 13.5 TOUCH, FEEL AND SMELL ............................................................................................................. 120 13.6 PHYSICAL CONTROLS ................................................................................................................... 120 13.7 ENVIRONMENT AND BIO SENSING ................................................................................................ 120 LECTURE 14. ............................................................................................................................................... 121 INTERACTION............................................................................................................................................ 121 LEARNING GOALS ....................................................................................................................................... 121 14.1 THE TERMS OF INTERACTION ....................................................................................................... 121 14.2 DONALD NORMAN’S MODEL ....................................................................................................... 121 14.3 THE INTERACTION FRAMEWORK .................................................................................................. 122 14.4 FRAMEWORKS AND HCI .............................................................................................................. 123 3 © Copyright Virtual University of Pakistan

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Human Computer Interaction (CS408) 14.5 VU INTERACTION STYLES................................................................................................................... 127 LECTURE 15. ............................................................................................................................................... 130 INTERACTION PARADIGMS.................................................................................................................. 130 LEARNING GOALS ....................................................................................................................................... 130 15.1 THE WIMP INTERFACES .............................................................................................................. 130 15.2 INTERACTION PARADIGMS ........................................................................................................... 134 LECTURE 16. ............................................................................................................................................... 141 HCI PROCESS AND MODELS ................................................................................................................. 141 LEARNING GOALS ....................................................................................................................................... 141 LECTURE 17. ............................................................................................................................................... 148 HCI PROCESS AND METHODOLOGIES ............................................................................................. 148 LEARNING GOALS ....................................................................................................................................... 148 17.1 LIFECYCLE MODELS ..................................................................................................................... 149 17.2 LIFECYCLE MODELS IN HCI ......................................................................................................... 152 LECTURE 18. ............................................................................................................................................... 157 GOAL-DIRECTED DESIGN METHODOLOGIES ............................................................................... 157 LEARNING GOALS ....................................................................................................................................... 157 18.1 GOAL-DIRECTED DESIGN MODEL ............................................................................................... 157 18.2 A PROCESS OVERVIEW ................................................................................................................. 158 18.3 TYPES OF USERS ........................................................................................................................... 162 LECTURE 19. ............................................................................................................................................... 166 USER RESEARCH PART-I ....................................................................................................................... 166 LEARNING GOALS ....................................................................................................................................... 166 19.1 TYPES OF QUALITATIVE RESEARCH.............................................................................................. 167 LECTURE 20. ............................................................................................................................................... 172 USER RESEARCH PART-II...................................................................................................................... 172 LEARNING GOALS ....................................................................................................................................... 172 20.1 USER-CENTERED APPROACH ....................................................................................................... 172 20.2 ETHNOGRAPHY FRAMEWORK....................................................................................................... 174 20.3 PREPARING FOR ETHNOGRAPHIC INTERVIEWS ............................................................................. 178 20.4 PUTTING A PLAN TOGETHER......................................................................................................... 180 LECTURE 21. ............................................................................................................................................... 181 USER RESEARCH PART-III .................................................................................................................... 181 LECTURE 22. ............................................................................................................................................... 185 USER MODELING ...................................................................................................................................... 185 LEARNING GOALS ....................................................................................................................................... 185 22.1 WHY MODEL? .............................................................................................................................. 185 22.2 PERSONAS .................................................................................................................................... 186 22.3 GOALS .......................................................................................................................................... 191 22.4 TYPES OF GOALS .......................................................................................................................... 191 22.5 CONSTRUCTING PERSONAS .......................................................................................................... 194 LECTURE 23. ............................................................................................................................................... 198 REQUIREMENTS........................................................................................................................................ 198 LEARNING GOALS ....................................................................................................................................... 198 23.1 NARRATIVE AS A DESIGN TOOL .................................................................................................... 198 23.2 ENVISIONING SOLUTIONS WITH PERSONA-BASED DESIGN ........................................................... 200 4 © Copyright Virtual University of Pakistan

Lecture Notes