Note for Principles of Management - POM by smcet mech

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ANNA UNIVERSITY, CHENNAI-25 REGULATION 2013 MG6851 PRINCIPLES OF MANAGEMENT LT P C 3003 OBJECTIVES: To enable the students to study the evolution of Management, to study the functions and principles of management and to learn the application of the principles in an organization UNIT I INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS 9 Definition of Management – Science or Art – Manager Vs Entrepreneur - types of managers - managerial roles and skills – Evolution of Management – Scientific, human relations , system and contingency approaches – Types of Business organization - Sole proprietorship, partnership, company-public and private sector enterprises - Organization culture and Environment – Current trends and issues in Management. UNIT II PLANNING 9 Nature and purpose of planning – planning process – types of planning – objectives – setting objectives – policies – Planning premises – Strategic Management – Planning Tools and Techniques – Decision making steps and process. UNIT III ORGANISING 9 Nature and purpose – Formal and informal organization – organization chart – organization structure – types – Line and staff authority – departmentalization – delegation of authority – centralization and decentralization – Job Design - Human Resource Management – HR Planning, Recruitment, selection, Training and Development, Performance Management , Career planning and management. UNIT IV DIRECTING 9 Foundations of individual and group behaviour – motivation – motivation theories – motivational techniques – job satisfaction – job enrichment – leadership – types and theories of leadership – communication – process of communication – barrier in communication – effective communication –communication and IT. UNIT V CONTROLLING 9 System and process of controlling – budgetary and non-budgetary control techniques – use of computers and IT in Management control – Productivity i

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problems and management – control and performance – direct and preventive control – reporting. TOTAL: 45 PERIODS OUTCOMES: Upon completion of the course, students will be able to have clear understanding of managerial functions like planning, organizing, staffing, leading & controlling and have same basic knowledge on international aspect of management TEXTBOOKS: 1. Stephen P. Robbins & Mary Coulter, “Management”, 10th Edition,Prentice Hall (India) Pvt. Ltd., 2009. 2. JAF Stoner, Freeman R.E and Daniel R Gilbert “Management”, 6 th Edition,Pearson Education, 2004. REFERENCES: 1. Stephen A. Robbins & David A. Decenzo & Mary Coulter, “Fundamentals of Management” 7 th Edition, Pearson Education, 2011. 2. Robert Kreitner & Mamata Mohapatra, “ Management”, Biztantra, 2008. 3. Harold Koontz & Heinz W eihrich “Essentials of management” Tata McGraw Hill,1998. 4. Tripathy PC & Reddy PN, “Principles of Management”, Tata McGraw Hill, 1999 ii

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PART A 1. Define: Management.[Nov/Dec2014,Apr/May2011,Nov/Dec2012] According to Knootz and W eihrich ―Management is the process of design and maintaining of an organization in which individuals working together in grou efficiently accomplish selected aims�. 2. What is Scientific Management?[Apr/May2015] Fredrick W inslow Taylor is called ―Father of scientific managemen Taylor attempted a more scientific approach to management as well as the proble and the approach was based upon four basic principles. � Observation and measurement should be used in the organizations. � The employees should be scientifically selected and trained. � Due to scientific selection and training, an employee has the opportunity earning a high rate of pay. � A mental revolution in the form of constant cooperation between the employ and employees should be given the benefits of scientific management. 3. What are management levels?[Nov/Dec2011] � Top level management � Middle level management � Lower level management 4. Write some important functions of top level management?[Apr/May2007] � To formulate goals and policies of the company � To formulate budgets � To appoint top executives 5. What are the essential skills needed for the managers?[May/June2012] � Technical Skill � Human Skill � Conceptual Skill 6. List the functions of Management.[Nov/Dec2012,Apr/May2009] � Planning � Organizing � Staffing � Coordinating � Controlling

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7. What is the role of manager?[Nov/Dec’16, May/June2014,Apr/May2015,Apr/May 2011] � Interpersonal role � Informational role � Decisional role 8. What is Multinational Corporation (MNC)?[Apr/May2010] ―An enterprise which own or control production or service facilities outside the country in which they are based�. 9. Distinguish between Management and Administration. [Nov/Dec2014,May/June2014,Apr/May2008,Nov/Dec2009] Administratio S.No n 1. It is higher level functions 2. It refers to the owners of the organization is 3. Administration concerned with decision making It acts through the 4. management 5. Management It is lower level functions It refers to the employees. Management is concerned with execution of decision It acts through the organization Management executes these policies Administration lays down broad in to policies and principles for guidance practice. 10. List the different forms of Organizations.[Nov/Dec2009] � Sole Proprietorship � Parternership � Joint-Stock Company � Co-operative Enterprise � Public Enterprise 11. Name the types of managers. � Top Manager � Middle Manager � Lower Manager 12. Define sole “proprietorship” Sole proprietorship is one in which Only one person invests the entire capital need to run the business hence one person owns this business organization, The businessman invests the capital, employees labor and machines. Sole proprietors own all the assets of the business and the profits