Notes for English Communication Skills - ECS by Abhishek Apoorv

The elements of communication, the importance of communication through English at the present time, the process of communication and factors that influence communication : sender, receiver, channel, code, topic, message, context, feedback, ‘noise’, filters and barriers, the importance of audience and purpose, the information gap principle : given and new information ; information overload, verbal and non-verbal communication : body language, comparing general communication and business communication

vowels, diphthongs, consonants, consonant clusters the International Phonetic Alphabet (IPA) ; phonemic transcription, problem sounds, syllable division and word stress, sentence rhythm and weak forms, contrastive stress in sentences to highlight different words, intonation : falling, rising and falling-rising tunes, varieties of Spoken English : Standard Indian, American and British

Communication challenges in today’s work place: Advances in technology; Culturally diverse workforce; Team-based organizational Settings.

Effective Business Presentations: Importance in managerial communication; Planning, Preparing, Organizing, Rehearsing, and Delivering Oral presentations, Handling Questions; Power Point Presentation Sending Emails, Memos etc

Group Discussion, Resume Writing and Personal Interview,Mastering the art of giving interviews, Types of interviews, Planning and Preparing for a Job Interview; Frequently Asked Questions in a Job Interview; Stages of an Interview; Important Non-verbal Aspects; Strategies for

Report Writing and Six Hats Theory