What Do We Mean by Organization?
An organization is a consciously coordinated social unit, made up of a group of people, who
work together on common goals on a relatively continuous basis. Manufacturing and service
firms are organizations, and so are schools, hospitals, churches, military units, retail stores,
police departments, volunteer organizations, start-ups, and local, provincial, and federal
What is Organizational behaviour (OB)?
Organizational behaviour (OB) is the systematic study of the actions and attitudes that people
exhibit within organizations. It is individual behaviour and group dynamics in organizations. The
study of organizational behaviour is primarily concerned with the psychosocial, interpersonal
and behavioural dynamics in organizations. However, organizational variables that affect human
behaviour at work are also relevant to the study of organizational behaviour. These
organizational variable include jobs, the design and organizational structure. Therefore, although
individual behaviour and group dynamics are the primary concerns in the study of organizational
behaviour, organizational variables are important as the context in which human behaviour
occurs. The term ‘organizational behaviour’ is defined by Stephen P Robbins as "a field of study
that investigates the impact of individuals, groups and structures on behaviour within
organizations for the purpose of applying such knowledge towards improving an organization's
effectiveness". According to this definition, organizational behaviour
• Is a field of study with a common body of knowledge.
• It studies three determinants of behaviour in organizations. They are individuals, groups and
• It applies the knowledge gained about individuals, groups and the effect of structure on
behaviour in order to make organizations work more effectively.
Organizational behaviour is a basic and applied social science seeking knowledge about how
individuals, groups, and organizations function for improving the effectiveness and wellbeing
of employees and organizations.
“Organizational Behaviour” is the study and application of knowledge about how people
– as individual and as groups – act within organizations.
It is a field of study that investigates the impact that individuals, groups and structure have on
behavior within organizations for the purpose
of applying such knowledge towards
improving an organization’s effectiveness.
Organizational Behaviour means the study of behavior of individuals, and groups in
and organizations themselves, as they act and interact to attain desired
OB is a scientific study in which a number of research studies and conceptual developments
are taking place. It is also an applied science wherein
information about effective practices in
one organization is being extended to many others.